Welcome to quillspark.shop! We are committed to providing users with a clear and convenient shopping and after-sales experience.
I. Return Period
Users can apply for a return within 30 days of receiving the goods. Applications submitted after 30 days may not be accepted.
II. Return Conditions
The goods must be in basically intact condition.
No serious damage or improper use.
Retain necessary order information for verification.
III. Refund Policy
After the return application is approved and the returned goods are confirmed, the refund will be credited to your account within 3 days. The exact arrival time may vary slightly depending on the payment method.
IV. Return Process
Contact customer service to submit a return application.
Wait for approval and confirmation.
Send the goods back as instructed.
Refund will be arranged after confirmation of receipt.
V. Fee Explanation
If the return is due to product quality issues, we will bear the relevant reasonable costs; if the return is due to personal reasons, the relevant shipping costs may be borne by the user.
VI. Policy Updates
This policy may be adjusted according to operational circumstances, and will take effect immediately upon update.
Contact Information
Email: alvaro.avina@quillspark.shop
Phone: 3109851430
Due to continuous losses, the merchant has decided to clear out inventory at a loss. We are still providing normal return and refund services to users during the clearance period.